We want you to be 100% satisfied with your purchase! If you're not completely happy, here’s how we handle returns and refunds:

📦Eligibility for Returns:

• You can return any items within 30 days of receiving them.
• The item must be unused, in its original condition, and in the original packaging.

Refund Process:

• After receiving your return, we will inspect the item and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5-7 business days to the original payment method.

Exclusions:

• Personalized items or gift cards are non-refundable.
• Sale items or promotional purchases are also non-refundable.

How to Return an Item:

1. Contact our customer support at [info@CharmingPaw.com].
2. We’ll guide you through the return process.
3. Ship the item back to us, and we’ll handle the rest! 🚚